May 21, 2022

Network support secures performance with our 5G RAN slicing

It’s no secret that Ericsson 5G RAN Slicing has launched and I hope you are as excited as we are with the potential of new 5G services. Using intelligent automation to orchestrate custom network slices in the consumer and enterprise / industry market segments will generate significant revenue opportunities for communication service providers (CSPs).

For many use cases, the performance provided is what matters and when we promise “guaranteed performance” we need to back it up. The service level agreement (SLA) defines the expected quality of service and defines the metrics by which this service is measured. So far so good, but when there are hundreds or even thousands of executions at the same time – providing different benefits to different users or groups of devices, from low latency to high throughput – how do you ensure you that the agreed performance and priorities are confirmed?

Ericsson has innovative capabilities to ensure that performance and priorities are maintained end-to-end by segmenting the network. Our portfolio includes not only operational and commercial support systems (OSS / BSS), core, radio and transport networks, but also comprehensive services such as network support and service continuity.

Supporting CSPs is a vital part of the network slicing experience. It ensures that the services enabled by 5G RAN Slicing are reliable and efficient. Network support and service continuity are vital because you cannot guarantee slice performance or meet SLAs without them. More so, there can be penalties and risks associated with losing customers if you cannot guarantee wafer performance or meet the SLA. Let’s look at each of them in detail:

Ericsson Network Support includes data-driven fault isolation to effectively address the complexities of 5G systems. This means rapid resolution of network problems and ensures stable and secure networks. Network support is divided into three areas to cover software, hardware and parts. We offer short delivery times and reduced site visits by accurately locating faults and reducing critical incidents at the solution level. We also support network slicing by addressing the complexity between domains, including even managing fault isolation of the multi-vendor ecosystem.

Ericsson Service Continuity is all about artificial intelligence (AI) and predictive technology. It aims to prevent problems before they arise. Preventive support, enhanced by close collaboration and on-going delivery, addresses critical performance to achieve specific customer results. Ericsson Service Continuity for 4G and 5G helps networks take corrective actions in advance to avoid any impact on the end user, while Ericsson Service Continuity for Private Networks is suitable for Industry 4.0 networks where a high level performance is crucial.

It’s all well and good, but how does it support service providers? Let’s look at two examples: online games and manufacturing.

Online play is all about performance. High throughput and low latency are essential for high-quality, uninterrupted gaming experiences. Take Google’s Stadia, for example, which requires an uninterrupted gaming experience of 10 megabits per second (Mbps) or more.

Manufacturing, on the other hand, demands high degrees of reliability. Manufacturers need high bandwidth and connection density for applications such as industrial control and automation systems, planning and design systems, and field devices.

Network support and business continuity services are cornerstones of Ericsson’s comprehensive portfolio and end-to-end approach. By adding them now to the network operations strategy, CSPs around the world will “go with the talk” for network slicing in the 5G era.

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